"The technician was very professional, knowledgable, friendly, and helpful." E . N from Los Alamos, NM on October 19th, 2015 (5 / 5)
"I made an appointment to have my boiler cleaned and checked before starting winter usage. I could see mouse debris in the burner area and one burner tube was full of mouse poison pellets.The tech guy started off saying I needed a new boiler, then proceeded to test one heating zone without any cleaning--the burner was burning with mouse poison inside it.He said the zone being tested had low water flow--that the pump was running but not moving the water. He used a cell phone camera to photograph the heat exchanger without even removing the cowling and said it showed corrosion and should be replaced. He left with out ever doing the cleaning necessary and said he would send me a proposal for a new boiler--the proposal cost was 20% higher than his ball park figure given earlier.
This,in itself was all very disappointing but this same company did the same thing at my neighbors house on a different day and a different tech guy.
I have had my boiler cleaned and checked by another company and all is well and functioning normally--this cost 99.00.
I paid reliable also, but could not use my heat when they left without addressing my problem." J . B from Santa Fe, NM on October 17th, 2015 (1 / 5)
"I wasn't in town and a secondary faucet in the kitchen leak was fixed, as per an inspection report. Though this was handled, I question charging The $100/hr. service fee to drive and pick up the part. I agree with charging for shopping time, just not at the professional plumbing rate." K . J from Santa Fe, NM on October 9th, 2015 (4 / 5)
"I thought that Steve ?? was very professional in his service. It turned out to be a simple problem. I thought that the bill was high. " R . S from Los Alamos, NM on October 6th, 2015 (4 / 5)
S . W from Santa Fe, NM on October 6th, 2015 (5 / 5)
M . T from Santa Fe, NM on October 1st, 2015 (5 / 5)
"Everything went well You can send Bob everytime we call" M . M from Santa Fe, NM on September 29th, 2015 (5 / 5)
"I had asked to be sent a summary of the system that was installed for my PNM rebate...has not been recieved yet" L . D from Santa Fe, NM on September 25th, 2015 (4 / 5)
L . E from Santa Fe, NM on September 25th, 2015 (5 / 5)
Cost rather high" E . L from Santa Fe, NM on September 21st, 2015 (5 / 5)