"Tech arrived on time and began the tune up. He was very enthusiastic, skilled, congenial, and knowledgeable. He explained exactly what he was doing. Both my husband and I learned a lot from him. " P . A from Albuquerque, NM on June 12th, 2015 (5 / 5)
"Really appreciate the honest evaluation of the AC unit over the phone and the prompt dispatch for the repair. The tech did a great job of finding the leak, flushing and and refilling the unit and was very conscientious. The AC is working great." B . A from Santa Fe, NM on June 9th, 2015 (5 / 5)
"Bob was truly helpful and a very knowledgeable person. I appreciate the job done well." J . T from Santa Fe, NM on June 3rd, 2015 (5 / 5)
K . W from Santa Fe, NM on June 3rd, 2015 (5 / 5)
"Bob was great. Could not have asked for and better service. Hope we see him again. " M . S from Santa Fe, NM on June 2nd, 2015 (5 / 5)
"My third 5 star review.....you would get 6 stars if they were available" L . M from Santa Fe, NM on June 1st, 2015 (5 / 5)
"Excellent service/ knowledge/ price. Recommended." M . S from Santa Fe , NM on May 25th, 2015 (5 / 5)
"Reliable Tech did an excellent job replacing a boiler and hot water heater. They were able to start in two days while the other firm that I received a quote from could not get to it for over a month (and we had no heat or hot water). The other quote was also about $4000 more than the quote I received by Reliable Tech. Each day they did a great job cleaning up. | |I will now use Reliable Tech for all my plumbing needs." K . K from Los Alamos, NM on May 25th, 2015 (5 / 5)
"I had 2 jobs done: 1.) replace a roof top evaporative cooler with an exhaust fan, and 2.) remove an electric water heater from the loop of my instant hot water boiler. I believe both jobs were done well.
But I have two issues. The first is scheduling. The most important job for me was the water tank removal since the side tank was costing me money. I was initially given one date/time for both jobs to be done. And then that date got pushed back a day. But when the team showed up, they said they were prepared only to do the exhaust fan job and knew nothing about the not the water tank job (and wouldn't have time to do it in any event). The water tank job had to be rescheduled for a week later. So I had to worry about being around for a second day, And wait for my electric costs to come down
The second issue is that I'm still annoyed that the auxiliary water tank was put into the system in the first place. I had the expense of the installation and then the expense of the de-installation. Plus I had nearly 2 years of much higher electric costs for the tank. I understand the prevailing wisdom 2 years ago was to have that side tank and the wisdom has changed. But it was an expensive route for me.
Oh, I guess there was a third issue. The final bill. It didn't include the cost of the side tank work, just the final half of the exhaust fan. . I had to work with the Tech and the office to verify that indeed I did owe more than the Tech was sent to collect. I could have easily payed the lesser amount." R . M from Santa Fe, NM on May 13th, 2015 (4 / 5)
"Ernest was prompt, knowledgeable and made me feel confident he knew what he was doing!" P . R from Santa Fe, NM on May 12th, 2015 (5 / 5)